Every GlindaWand™ 24ct Gold-Plated Cosmetic Brush, carries our exclusive, GlindaWand™ 12 Month Warranty. And to ensure your maximum coverage under this warranty, the warranty only starts once your brushes ARE DELIVERED.
Our products are of the highest quality available, but we do realise that occasionally, things can go wrong. So, should you find a fault with any of your brushes purchased from GlindaWand™ within a 12 months period (from the date your products are delivered), simply contact us immediately and we will organise to replace them for you - completely free of any additional charges to you.
*Please Note: The GlindaWand™ Brushes' gold-plating can fade over time (depending on intensity and frequency of use). This is normal - and adds character to the brushes. The warranty covers manufacturing faults, but does not cover this fading.
We do require you to send back the faulty item to us - but, of course, we will cover the cost of shipping this back to us. Once we receive and inspect the faulty product, we will immediately ship out your replacement item (again, at no cost to you).
Please package up the item, ensuring it is safe for postage and under normal circumstances, would not be damaged, and send to:
GlindaWand.
Suite 1706, 187 Liverpool Street,
Sydney, NSW 2000
Australia.
Please Note: the 12 Month Warranty does NOT cover the GlindaWand™ Cosmetica Cosmetics Range (coming soon) due to health and safety regulations.
